SwiftCargo — Contact Us

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Tell us about your shipment.Request a Quote or Enquiry

Fill in the form and a dedicated logistics specialist will respond within 2 business hours with a tailored solution and competitive quote.

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Enquiry Received

Thank you — a SwiftCargo logistics specialist will respond to within 2 business hours.

Direct Contact

General Enquiries

Swiftcargoshippingcomp@outlook.com

Response within 2 business hours

Urgent / Time-Critical

Swiftcargoshippingcomp@outlook.com

Mark subject: URGENT — 1-hour response

Head Office

Heathrow Business Park, London, UK

TW6 2GX — near Heathrow Terminal 5

Regional Offices

London, UK

Global HQ & EMEA

Swiftcargoshippingcomp@outlook.com

Singapore

Asia Pacific HQ

Swiftcargoshippingcomp@outlook.com

New York, USA

Americas HQ

Swiftcargoshippingcomp@outlook.com

Berlin, Germany

Europe Hub

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Dubai, UAE

Gulf & ME Hub

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Quick Shipment Tracker

Already have a booking? Track your shipment status instantly below.

Contact by Department

Reach the right team first time.

Every enquiry goes to a specialist in that area — no being passed around.

Sales & Quotes

New client enquiries, freight quotes, and pricing for all transport modes.

Swiftcargoshippingcomp@outlook.com

Shipment Operations

Live shipment status, delays, exceptions, and operational escalations.

Swiftcargoshippingcomp@outlook.com

Customs & Compliance

Import/export documentation, HS codes, duty queries, and AEO guidance.

Swiftcargoshippingcomp@outlook.com

Claims & Insurance

Lost or damaged cargo claims, insurance certificates, and settlement queries.

Swiftcargoshippingcomp@outlook.com

Frequently Asked Questions

Quick answers to common questions.

How long does it take to receive a quote?

All quote requests receive a response within 2 business hours during business days. For urgent requirements, mark your email subject line "URGENT" for a 1-hour response guarantee.

Is my cargo automatically insured?

Yes. All SwiftCargo shipments are automatically covered up to USD 100,000 at no additional cost. For higher-value shipments, we offer enhanced cargo insurance — ask your account manager for details.

How do I track my shipment?

Use the TrakSphere tracker on our homepage or use the quick tracker in the sidebar on this page. You'll need your SwiftCargo tracking ID, which is provided in your booking confirmation email.

What is the minimum shipment size?

There is no minimum for road or air freight. Ocean freight LCL is available from a single pallet. For FCL ocean freight, a minimum of one container (20ft) applies. Contact us to discuss your specific requirements.

Do you handle dangerous goods?

Yes. SwiftCargo is IATA-certified for dangerous goods handling across all hazard classes by air, and holds all relevant certifications for DG transport by road and sea. Our DG desk handles all documentation.

How do I file a cargo claim?

Email our Claims Desk at Swiftcargoshippingcomp@outlook.com within 3 days of delivery for visible damage, or 7 days for concealed damage. Include photos, booking reference, and delivery note. Claims are settled within 10 business days.

We respond within 2 business hours.Get in Touch

Enquiry Received

Reach the right team first time.

Quick answers to common questions.

Ready to move your cargo?Request a free quote today.